Certified ScrumMaster


Scrum teams maximise value to their customers and users through the regular and frequent delivery of valuable, high quality product features. Scrum teams build a regular cadence of delivery in short time frames, typically between 1 and 4 weeks for each delivery of a new product increment to their customers and users.

The ScrumMaster plays a pivotal role in the Scrum team, ensuring that the team are effective in their use of Scrum, removing impediments and protecting the team from outside interruptions to allow them to focus on delivering a great product. The ScrumMaster also works across the organisation to promote awareness of how the team are working and to foster cross-functional collaborative working.

The Certified ScrumMaster training course uses Scrum to teach Scrum and provides experiental learning through the use of stimulating learning-by-doing practical exercises as well as real life case studies and in-depth discussions of the various parts of the Scrum framework and how the parts fit together. On completing the course, candidates are required to take a short exam which, after passing, they will be designated Certified ScrumMasters. Candidates will then also become members of Scrum Alliance and can work towards the higher level Certified Scrum Professional designation.

Who Should Attend

The Certified ScrumMaster training course will benefit anyone who may perform the role of ScrumMaster and will also benefit anyone who is going to coach Scrum team or help organisations transition to using Scrum. The Certified ScrumMaster training course will also benefit anyone who is going to work in a Scrum team in any of the Scrum roles.


The course will take two days to complete, and attendees are required to bring a laptop or other internet capable device. Internet access will be provided by the training venue.

Course Content

  • Agile and Scrum Foundations
  • Empirical Process Control
  • Scrum Process Framework
  • Scrum Roles
    • ScrumMaster
    • Product Owner
    • The Development Team
  • Scrum Activities
    • The Sprint
    • Sprint Planning
    • The Daily Scrum
    • Product Backlog Refinement
    • The Sprint Review
    • The Sprint Retrospective
  • Scrum Artefacts
    • The Product Backlog
    • The Sprint Backlog
    • The Product Increment
  • The Rules of Scrum
  • Multi-team Scrum

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